Privacy
Statement

LAST UPDATED: 1 JULY 2024

Personal data we process

MAYAYA processes your personal data because you use our services and/or have provided them to us yourself.

Below, you will find an overview of the personal data we process:

• First and last name
• Email address
• Phone number
• Other personal data that you actively provide, for example, by creating a profile on this website, in correspondence, and by telephone
• Information about your activities on our website
• Data about your surfing behavior across different websites (for example, because this company is part of an advertisement network)
• Internet browser and device type

Unique and/or sensitive personal data we process

Our website and/or service do not intend to collect data about website visitors under the age of 16 unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We, therefore, recommend that parents monitor their children’s online activities to prevent data collection without parental consent. If you are convinced that we have collected personal information about a minor without permission, don’t hesitate to contact us at info@mayaya.nl, and we will delete this information.

With what purpose and on what basis do we process personal data

MAYAYA processes your data for the following purposes:

• Sending our newsletter
• To be able to call or email you if necessary to provide our services
• To inform you about changes to our services and products
• MAYAYA analyzes your website behavior to improve the website and tailor the range of products and services to your preferences.
• MAYAYA also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making

MAYAYA does not make decisions based on automated processing on matters that can have (significant) consequences for individuals.

How long do we keep personal data?

MAYAYA only stores your data as long as is strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties

MAYAYA only provides to third parties if this is necessary to execute our agreement with you or to comply with a legal obligation.

Cookies or similar techniques we use

MAYAYA only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone when visiting this website. The cookies we use are necessary for the website’s technical operation and ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the browser settings.

Viewing, modifying, or deleting data

You can view, correct, or delete your data. You also have the right to withdraw your consent to the data processing or to object to the processing of your data by MAYAYA, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization you mentioned.

You can send a request for access, correction, deletion, or data transfer of your personal data, as well as a request for cancellation of your consent or objection to the processing of your personal data, to info@mayaya.nl.

To ensure that you made the request for access, we ask that you send a copy of your ID with the request. In this copy, make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen (BSN) black to protect your privacy. We will respond as quickly as possible but within four weeks.

MAYAYA also points out that you can file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

MAYAYA takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you think your data is not secured correctly or there are indications of abuse, don’t hesitate to contact us at info@mayaya.nl.